Original Research

Unlocking insights into HIV care: An in-depth analysis of key populations from the Fast-Track Cities Quality of Care survey in eThekwini, KwaZulu-Natal, South Africa

Somasundram Pillay, Nombulelo Magula, Nceba Gqaleni, Deepak Singh, Zuniga M. Jose
Southern African Journal of HIV Medicine | Vol 27, No 1 | a1802 | DOI: https://doi.org/10.4102/sajhivmed.v27i1.1802 | © 2026 Somasundram Pillay, Nombulelo Magula, Nceba Gqaleni, Deepak Singh, Zuniga M. Jose | This work is licensed under CC Attribution 4.0
Submitted: 12 January 2026 | Published: 21 April 2026

About the author(s)

Somasundram Pillay, Department of Internal Medicine, Faculty of Medicine, University of KwaZulu-Natal, Durban, South Africa; and, Department of Internal Medicine, Faculty of Medicine, Victoria Mxenge Hospital, Durban, South Africa
Nombulelo Magula, Department of Internal Medicine, Faculty of Medicine, University of KwaZulu-Natal, Durban, South Africa
Nceba Gqaleni, Department of Traditional Medicine, Faculty of Medicine, University of KwaZulu-Natal, Durban, South Africa; and, African Health Research Institute, Faculty of Medicine, University of KwaZulu-Natal, Durban, South Africa
Deepak Singh, Department of Physics, Durban University of Technology, Durban, South Africa
Zuniga M. Jose, International Association of Providers in AIDS Care, Washington, United States

Abstract

Background: Key populations experience disproportionate HIV burdens and structural barriers to care.
Objective: To compare healthcare utilisation, HIV knowledge and barriers between key population groups (KPG) and non-key populations living with HIV in eThekwini, South Africa.
Methods: We analysed the eThekwini Fast-Track Cities Quality of Care survey, a cross-sectional study across 30 high-HIV-burden facilities (April to July 2023). Adults living with HIV completed anonymous questionnaires; groups were compared using χ2 tests and multivariable logistic regression for partner notification.
Results: Of 517 analysed participants, 128 (24.8%) were KPG. KPG participants were younger, more recently diagnosed (< 1 year: 9.4% vs 1.3%) and more often on antiretroviral therapy (ART) for 1–4 years (52.3% vs 33.4%), with similar daily adherence (~83%). KPG were more likely to access care via non-governmental organisations (NGOs; 23.4% vs 5.7%). Controls more often understood undetectable viral load (36.0% vs 21.9%) and that treatment benefits outweigh side effects (65.3% vs 42.9%). KPG more frequently reported undetectable viral load (55.5% vs 29.8%), more frequent screening for co-morbid conditions, and transport-cost barriers (15.6% vs 8.2%). In KPG, NGO care was associated with partner notification (adjusted odds ratio 18.06; 95% confidence interval 4.77–68.41).
Conclusion: There are marked differences between KPG and adults with HIV in healthcare utilisation, HIV knowledge and structural barriers.


Keywords

HIV; key populations; health service utilisation; non-governmental organisations; urban HIV care; South Africa

Sustainable Development Goal

Goal 3: Good health and well-being

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